636 S River Rd
Suite 200-206
Des Plaines, IL 60016
ph: 866-499-8810
Cold Disarm
Test Questions
1. Customers are programed to be open to new ideas. True or False
2. This lesson is about keeping a positive attitude before the presentation True or False
3. We disarm the customer with the following statement:
A. "I just get paid to read it to you, so if you like it, great, if not, no hard feelings."
B. "Can you hear me ok?"
C. "Do you like the idea of the show?"
Speed up? Slow Down?
Test Questions
1. This lesson is how to approach your customers when you are struggling. True False
2. You can push too hard because you are "too" motivated. True False
3. When you feel you are trying hard and focused but you are not getting results you should:
A. Slow down and talk to the customer
B. Force out energy
C. Take a break
Money Is Shy
Test Questions
1. If you push too hard, customers pull back. True False
2. You should be confident and calm when speaking with a customer. True False
3. If you feel customers are running from you, it is a good idea to:
A. Change campaigns
B. Push harder
C. Calm down and focus on giving quality pitches, not what is on the board.
Game Plan
Test Questions
1. Having a game plan will give you more phone time. True False
2. Getting markets prepared to call the day before will not help with your confidence the day after. True False
3. Having a game plan means:
A. Getting your pitch prepared
B. Knowing exactly what you will start calling the minute you walk in the door.
C. Setting up call backs for the next day.
Not Over Until......
Test Questions
1.Customers determine how much we can earn. True False
2. The only person that can decide when there is no more opportunity to make money is the customer. True False
3. You are in control of how much you make until:
A. You change your attitude and become frustrated.
B. At 4:45pm.
C. The customer passes on the opportunity.
What's in a name?
Test Questions
1. Putting a customers name in the announcement personalizes the message. True False
2. Customers love hearing their name. True False
3. You should interject their name in the message when?
A. In the begining of the message
B. At the end of the message
C. In the begining and the end of the message.
Switching Campaigns
Test Questions
1. You should switch campaigns if you are feeling stale. True False
2. Switching campaigns is never good. True False
3. Switching campaigns is a good idea when:
A. The week starts
B. When you feel you need to focus more on the pitch than the total.
C. When one customer says they do not believe in the cause.
Copyright 2012 New World Marketing LLC. All rights reserved.
636 S River Rd
Suite 200-206
Des Plaines, IL 60016
ph: 866-499-8810