Time Management

Test Questions

1. Time management consists of watching every minute to avoid wasting hours.            True    False

2. An extra 5 minutes per break wastes 35 minutes of time.   True     False

3. You can waste 3.5 hours a day, or half of your day, by :

A. Spending 60 seconds with every secretary and taking an extra 5 minutes per break

B. By prejudging markets

C. By pitching the manager

What Kind of Business Buys

Test Questions

1.Some businesses are more likley to sponsor these programs   True    False

2. The type of person the owner or manager is, has no bearing on whether or not they will sponsor.   True     False

3. The bottom line is, you will waste several opportunities unless you:

A. Do not know what business is most likley to purchase.

B. Do not take time to learn each business

C. Just dial every lead and find people that believe in the cause.

Power Dialing

Test Questions

1. You can always get better    True   False

2. Dialing without thinking can actually help your confidence   True     False

3. Second guessing yourself can be avoided by:

A. Dialing the phone as fast as possible avoiding time to overthink the call

B. Relaxing

C. Calling renewals

Attitude is Everything

Test Questions

1. Attitude is the single most important tool to success.   True    False

2. Outside situations should dictate your attitude.    True     False

3. The office is a great place to:

A. Work out personal issues

B. Complain

C. Have a great attitude and solve your problems by making money...Hint, this is the answer!

Importance of Introduction

Test Questions

1. Customers will not judge you in the begining of the call but they will later in the pitch.   True     False

2. Customers determine if they would buy from you within the first 30 seconds of your call.  True    False

3. Using the proper introduction will secure that if you give a perfect presentation the prospect will:

A. Buy

B. Sell

C. Pay attention

How to Introduce a Station

Test Questions

1. People know the station by the slogan- not the call letters.  True    False

2. People know the station by the call letters- not the slogan.   True    False

3. Customers who automatically assume you are selling advertising do so because:

A. You sound great

B. You are not presenting the station properly

C. Because you are enthusiastic.

Smiling is a Must

Test Questions

1. Your mouth is an instrument and its shape reflects its sound.  True   False

2. Smiling will not help you if your attitude is bad.

3. Smiling even on a bad day will:

A. Make you a better person

B. Help your introduction

C. Help you get your confidence and start selling.

Fake Laughter

Test Questions

1. Fake Laughter is good for the pitch if done correctly   True   False

2. Laughing does not have any affect on customers.   True    False

3. Laughing improperly will:

A. Kill the sale

B. Kill the sale

C. Kill the sale

Proper Posture

Test Questons

1. Posture affects your presentation. True  False

2. You can tell when a rep has bad posture over the phone.  True  False

3. Posture affects your presentation:

A. By restricting your airways and putting pressure on your diaphram.

B. By making you look bad

C. Because it has a negative reaction with your attitude

Sincerity is in the Tone of Voice

Test Questions

1. Sincerity is in the tone of voice- not the amount of words.  True   False

2. Sincerity is not crucial to the actual sale.   True   False

3. Too many words can hurt you because:

A. The customer gets bored. B.You might make a mistake.  C.Good products do not need long explanations

D. All of the above