636 S River Rd
Suite 200-206
Des Plaines, IL 60016
ph: 866-499-8810
Time Management
Test Questions
1. Time management consists of watching every minute to avoid wasting hours. True False
2. An extra 5 minutes per break wastes 35 minutes of time. True False
3. You can waste 3.5 hours a day, or half of your day, by :
A. Spending 60 seconds with every secretary and taking an extra 5 minutes per break
B. By prejudging markets
C. By pitching the manager
What Kind of Business Buys
Test Questions
1.Some businesses are more likley to sponsor these programs True False
2. The type of person the owner or manager is, has no bearing on whether or not they will sponsor. True False
3. The bottom line is, you will waste several opportunities unless you:
A. Do not know what business is most likley to purchase.
B. Do not take time to learn each business
C. Just dial every lead and find people that believe in the cause.
Attitude is Everything
Test Questions
1. Attitude is the single most important tool to success. True False
2. Outside situations should dictate your attitude. True False
3. The office is a great place to:
A. Work out personal issues
B. Complain
C. Have a great attitude and solve your problems by making money...Hint, this is the answer!
Importance of Introduction
Test Questions
1. Customers will not judge you in the begining of the call but they will later in the pitch. True False
2. Customers determine if they would buy from you within the first 30 seconds of your call. True False
3. Using the proper introduction will secure that if you give a perfect presentation the prospect will:
A. Buy
B. Sell
C. Pay attention
How to Introduce a Station
Test Questions
1. People know the station by the slogan- not the call letters. True False
2. People know the station by the call letters- not the slogan. True False
3. Customers who automatically assume you are selling advertising do so because:
A. You sound great
B. You are not presenting the station properly
C. Because you are enthusiastic.
Smiling is a Must
Test Questions
1. Your mouth is an instrument and its shape reflects its sound. True False
2. Smiling will not help you if your attitude is bad.
3. Smiling even on a bad day will:
A. Make you a better person
B. Help your introduction
C. Help you get your confidence and start selling.
Proper Posture
Test Questons
1. Posture affects your presentation. True False
2. You can tell when a rep has bad posture over the phone. True False
3. Posture affects your presentation:
A. By restricting your airways and putting pressure on your diaphram.
B. By making you look bad
C. Because it has a negative reaction with your attitude
Sincerity is in the Tone of Voice
Test Questions
1. Sincerity is in the tone of voice- not the amount of words. True False
2. Sincerity is not crucial to the actual sale. True False
3. Too many words can hurt you because:
A. The customer gets bored. B.You might make a mistake. C.Good products do not need long explanations
D. All of the above
Copyright 2012 New World Marketing LLC. All rights reserved.
636 S River Rd
Suite 200-206
Des Plaines, IL 60016
ph: 866-499-8810